FAQ (Frequently Asked Questions)
1. What services does Vector Digital offer?
We specialize in graphic, website , and mobile app design tailored to Kenyan businesses looking to enhance their digital presence and brand recognition.
2. How do I start working with Vector Digital?
You begin with a consultation where we discuss your goals, target audience, brand values, project scope, and deadlines. This helps us understand your needs and tailor our services accordingly
3. What is a design brief and why is it important?
A design brief is a document outlining your project’s key details such as objectives, target audience, design preferences, deadlines, and budget. It serves as the foundation for creating effective designs
4. How long does a typical design project take?
Project timelines vary by complexity: a logo might take a few days to weeks, while a full brand identity or website design can take several weeks. Mobile app projects may take longer depending on features and functionality
5. How much do your services cost?
Graphic Design starts at Ksh 1000, Web Design starts at Ksh 35,000 for a simple 5 page website and Mobile App Development starts at Ksh 600,000. Kindly View our price list here
6. Will my website be mobile-friendly?
Absolutely. All websites we design are responsive, ensuring they look great and function well on smartphones, tablets, and desktops
7. Can I update my website content myself?
Yes. We typically use content management systems (CMS) that allow you to easily update and manage your website content. Training or documentation is provided to empower you to make changes independently
8. Do you provide SEO services?
Yes. We optimize your website’s structure, meta tags, and content to improve search engine rankings and drive organic traffic. Additional SEO services are available upon request and at an extra cost.
10. What file formats will I receive for my designs?
Final deliverables include various formats such as vector files (AI, EPS, PDF) for logos, raster files (JPG, PNG) for web and print, and editable source files (PSD, INDD) if requested
9. How many revisions are included in the design process?
Most clients are usually satisfied after 3-5 revisions.
11. What makes Vector Digital different from other agencies in Kenya?
We deeply understand the Kenyan market and tailor our creative solutions to reflect your unique business identity, values, and audience. Our collaborative approach ensures your brand stands out locally and digitally
12. How do you measure the success of a brand or design project?
We track metrics like brand awareness, customer engagement, website traffic, conversion rates, and customer loyalty to evaluate the impact and guide future improvements